CHALLENGE: Disruptions like inclement weather can derail student learning. Professors need to use the learning management system, Blackboard Learn, for the first time.
SOLUTION: Multi-pronged initiative included website, job aids, marketing, instructor-led and web-based training resulting in 90% compliance of professors.
TOOLS: Captivate, Premiere, Indesign, Illustrator, Audacity, Blackboard Learn
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